Frequently Asked Questions
1. WHAT ARE AFTERPAY, QUADPAY, AND KLARNA ? HOW DO THEY WORK ?
We want to give our customers as many options as possible to be able to purchase trendsetting items for their children with out financially feeling guilty. That is why we offer Afterpay, QuadPay, and Klarna as options at checkout. No more buyers remorse! You can buy now, then pay later. It's very simple
Sezzle, QuadPay, and Klarna allows you to split your order into 4 interest free installment payments that are due every two weeks. You will pay the first installment payment at the time of purchase and the remainder over six weeks. There is no credit check required.
For more information about QuadPay click here.
For more information about Klarna click here.
2. WHAT IS YOUR RETURNS AND REFUNDS POLICY?
Your 100% satisfaction is important for us. We inspect all items prior to shipping to make sure you are getting the best product offer.
- We offer a full return within 7 days from the date you received your item. View our RETURNS POLICY for more information or to process a return.
For questions regarding these matters please email amiyahspalace.com. Include your order number.
3. WHERE IS THE BOY'S SECTION? DO YOU SELL BOY ITEMS?
Unfortunately, at this time we do not offer clothing for boys.
4. HOW LONG WILL IT TAKE MY ORDER TO SHIP?
All items are on hand and are ready to ship from our location in Santa Clara, California.
- We ship to all U.S. states and territories. We also ship internationally.
Please view our SHIPPING POLICY for shipping times and pricing.
5. WHAT SIZES DO YOU CARRY?
We carry sizes 4-14 for most items.
6. HOW DO I MAKE CHANGES TO AN ORDER THAT HAS ALREADY BEEN PLACED?
We will be happy to assist you with any changes to your order prior to shipping.
Please contact us at firstname.lastname@example.org
7. MY QUESTION IS NOT ANSWERED HERE. WHAT SHOULD I DO?
If you have a question we have not answered here, please email us at email@example.com. We will respond to you within 1-2 business days.